AXHUBS WARRANTY POLICY

1. Warranty Coverage

✅ What’s Covered:

• Manufacturing defects in materials/workmanship
• Hardware failures under normal use
• Functional issues present at time of purchase

❌ What’s Not Covered:

• Damage from accidents, misuse, or unauthorized modifications
• Normal wear and tear (e.g., cosmetic scratches)
• Software/firmware issues (unless hardware-related)
• Products without valid proof of purchase

2. Warranty Period

• Standard Products: 12 months from date of purchase
• Premium Products: 24 months (as marked on product packaging)

3. Claim Process

1. Contact Support:
   • 📞 +971507268984
   • 📧 info@axhubs.com
2. Provide:
   • Original invoice/receipt
   • Product serial number
   • Description/photos of defect

4. Service Options

🔧 Repair: Free component replacement
🔄 Replacement: For irreparable products
📦 Return Shipping: Covered by AXHUBS for valid claims

5. Important Conditions

• Warranty void if:
  • Tamper-evident seals are broken
  • Used with non-AXHUBS accessories causing damage
  • No proof of purchase exists
• For commercial use, warranty limited to 6 months